The Insurance Guys Brokerage LLC

4.8

• (1 reviews)

600 8000 I-10 Frontage Rd Road, San Antonio

7.09

600 8000 I-10 Frontage Rd Road, San Antonio

7.09

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Directions

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Website

Overview

Our independent insurance agency helps you find coverage tailored to your needs. Contact us for personal, commercial and life insurance policies.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Identifies as veteran-owned

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Reviews

All our ratings are from genuine customers

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4.8

1 reviews

Overall

4.8

Quality

4.3

Pricing

4.9

Innovativeness

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

4.8

The location has a decent overall score, indicating a generally good experience. The quality of service is also decent, but not exceptional. However, the pricing is a standout, suggesting that the location offers competitive rates. The innovativeness score is also high, indicating that the location is open to new ideas and technologies.The insurance guys are well-established and respected in the community. They have a wide range of services, including home insurance, life insurance, utility companies, business lawyers, and car insurance. Their long working hours, from 9 am to 8 pm, Monday to Friday, and 11 am to 6 pm on weekends, suggest that they are committed to serving their clients' needs.The location is also wheelchair accessible, which is a plus for customers with mobility issues. Additionally, the location is veteran-owned, which may be an attractive feature for some customers.However, there is one issue that stands out: inconsistent communication. One reviewer mentioned that they had difficulty getting in touch with the location after sending multiple emails, only to be ignored. This suggests that the location may need to improve its communication channels to better serve its clients.Overall, the location has a lot to offer, but it's essential to address the issue of inconsistent communication to provide a more seamless experience for customers. The staff is friendly, knowledgeable, and professional, and they go above and beyond to ensure that customers get the best deals. The location's commitment to customer satisfaction is evident in the many positive reviews.It's worth noting that the location has a strong reputation in the community, with many reviewers praising their excellent customer service and competitive rates. They have a loyal customer base, with some reviewers mentioning that they have been with the location for years. The location's ability to adapt to customers' needs and provide personalized service is also noteworthy.To improve, the location could focus on streamlining its communication channels to ensure that customers can easily get in touch with them. They could also consider implementing new technologies or innovative strategies to stay ahead of the competition and provide an even better experience for their customers.