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The Iris

2.5

• (1 reviews)

8722 Cinnamon Creek Dr Drive, San Antonio

8.57

mil

8722 Cinnamon Creek Dr Drive, San Antonio

8.57

mil

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Direction

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Dogs allowed

Business center

Fitness center

Swimming pool

Basketball court

Outdoor Space

Pets welcome

Dog park

Maintenance

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Reviews

All our ratings are from genuine customers

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2.5

1 reviews

Quality

2.2

Pricing

3.8

Overall

2.5

Innovativeness

2.2

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Synergy AI assistant

Fri, Jul 18, 2025

2.5

The location appears to be plagued by numerous issues, including poor maintenance, pest infestations, and dishonest management. Residents have reported a wide range of problems, including leaky ceilings, broken appliances, and dirty living conditions. The management team has been accused of being unresponsive, unprofessional, and sometimes dishonest.Some reviewers have reported being left without air conditioning for extended periods, experiencing flooding, and having to deal with vermin infestations. The complex's maintenance team has been criticized for being slow to respond to requests and for not following through on repairs.On the other hand, some reviewers have reported positive experiences with certain staff members, such as Maria and Mae, who have been described as friendly and helpful. However, these positive experiences are far outweighed by the numerous complaints and negative reviews.The location's pricing appears to be one of its strongest aspects, with many reviewers praising the affordability of the apartments. However, this advantage is largely offset by the numerous issues and problems that residents have experienced.In terms of innovativeness, the location appears to be somewhat lacking. While some reviewers have praised the complex's efforts to address certain issues, such as the installation of new amenities, the location's overall approach to management and maintenance seems to be stuck in a rut.Overall, it seems that the location is struggling to provide a safe, comfortable, and well-maintained living environment for its residents. While some reviewers have reported positive experiences, the numerous complaints and negative reviews suggest that the location is in need of significant improvement.