The Key Depot is a reliable locksmith service with a good overall reputation. However, there are some issues with the quality of service, as some customers have experienced problems with their keys not working properly or having to wait a long time for assistance. On the other hand, the pricing is very competitive, with many customers praising the affordable rates. The company's innovativeness is also notable, as they are able to provide a wide range of services, including key duplication, safe and vault services, and home automation.While the company has received mostly positive reviews, there are some concerns about the quality of service. Some customers have reported being charged higher prices than expected or having to wait a long time for assistance. Additionally, there have been some reports of employees being unfriendly or unhelpful. However, the company has also received many positive reviews, with customers praising the professionalism and friendliness of the staff.One issue that stands out is the problem with key duplication. Several customers have reported having to wait a long time for their keys to be duplicated or having to pay higher prices than expected. This has led to some customers being unhappy with the service and choosing to take their business elsewhere.The company's address is Building 210, Rosewood Dr Drive, Universal City City, and their phone number is +12106592582. They also have a website at http://www.thekeydepot.com/. The company is open from 8:30 am to 5:00 pm, Monday through Friday.Overall, The Key Depot is a good option for locksmith services, but customers should be aware of the potential issues with key duplication and quality of service.