This location has a mixed reputation among its customers. On one hand, many reviewers praised the quality of the classes and the staff, with some even mentioning that their children have been going for several years and have made great progress. The location also seems to be a popular choice for birthday parties, with many reviewers commenting on the convenience and organization of the events.On the other hand, some reviewers had significant issues with the billing and cancellation process, with several mentioning that they were charged for months after attempting to cancel their membership. There were also concerns about the responsiveness of the staff, with some reviewers saying that they had difficulty getting in touch with them.One of the most concerning issues raised by reviewers was the apparent lack of professionalism and attention to detail, with some mentioning that the location was unresponsive during business hours and that they had to wait for long periods of time to get their questions answered.Another issue that was mentioned by several reviewers was the lack of temperature checks and mask requirements during the COVID-19 pandemic, which they found to be irresponsible and a risk to their children's health.In terms of the location itself, it appears to be well-equipped and clean, with some reviewers mentioning that they enjoyed the variety of activities and classes available. However, the overall experience was marred by the issues mentioned above, which suggests that there are significant problems with the way the location is run.Overall, while this location has some positive qualities, it seems to be plagued by issues with customer service, billing, and attention to detail. These problems may be enough to deter some potential customers, and it's worth considering these concerns before deciding whether to visit.