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The Loan Store

4.6

• (1 reviews)

1328 SW Military Dr Drive, San Antonio

4.89

mil

1328 SW Military Dr Drive, San Antonio

4.89

mil

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Website

Overview

With nearly 40 years of experience as an installment loans lender, Western Shamrock is dedicated to providing confidential and secure service to our customers.

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Overall

4.6

Quality

4.3

Pricing

4.8

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

4.6

This location of The Loan Store appears to be a well-established and reputable business in San Antonio. The overall score of 4.5 suggests that the business has a strong reputation, but may not be perfect. The quality score of 4.3 indicates that the business provides good services, but may not be exceptional in this regard. The pricing score of 4.8 suggests that the business offers competitive prices, which is a significant advantage. However, the innovativeness score of 4.2 indicates that the business may not be particularly innovative or forward-thinking.The business has a wheelchair-accessible parking lot and entrance, which is a positive feature. The onsite services and available working hours suggest that the business is convenient and accessible to customers.Unfortunately, there have been some negative reviews and complaints about the business, including issues with customer service and loan processing. One customer reported being refused payment due to a relative's debt, while another customer reported being hung up on while trying to ask questions. However, the business appears to have responded promptly and professionally to these complaints, offering apologies and offering to help resolve the issues.The business has a strong reputation among customers, with many reviewers praising the friendly and helpful staff, including Rose and Angela. Many customers have reported having a positive experience at the business, including getting loans, making payments, and receiving good customer service.Overall, this location of The Loan Store appears to be a solid business with a strong reputation, but may have some room for improvement in terms of customer service and innovativeness.