The business location, offering plumbing services and building materials, has received mixed reviews from customers. On the positive side, the business has been praised for its responsiveness, punctuality, and professionalism. Many customers have expressed satisfaction with the work done by technicians such as Blair and Gerrod, who have been described as knowledgeable, efficient, and courteous. The business has also received praise for its ability to work with home warranty companies and for providing clear explanations of the work being done.However, some customers have reported issues with communication, with one reviewer expressing frustration with the customer service representative's tone and another reviewer stating that the office rep was rude. There have also been reports of overcharging for parts and services, with one reviewer stating that they were charged an additional $400 over the amount covered by their home warranty.One of the major issues that has been reported is the business's tendency to leave customers without hot water. Several reviewers have stated that they were left without hot water for an extended period of time, and one reviewer even went so far as to call the business "schisters" for their practices.The business has received praise for its quick response times and for its ability to work efficiently. However, the inconsistent quality of work and the issues with communication and overcharging have detracted from the overall experience.Overall, the business has a mixed reputation, with some customers singing its praises and others expressing frustration with its practices.