This business has a clean and welcoming environment. The staff is knowledgeable and helpful, with a good understanding of the products they sell. The business is LGBTQ+ friendly and has a transgendersafe space, which is a great feature. The owners are proud to identify as Asian-owned, which adds to the business's diversity. The payment options are convenient, with NFC mobile payments, debit cards, and credit cards accepted.The business has a wide range of products, including hookah supplies, cannabis, and other smoking-related items. The quality of the products seems to be generally good, although some customers have reported issues with certain brands. The pricing is competitive, with discounts and promotions available. However, some customers have reported difficulties with customer service, particularly with regards to returns and exchanges.The business has a good selection of products, including a variety of flavors and accessories. The staff is knowledgeable and can provide helpful advice. However, some customers have reported that the business can be a bit too pushy with sales, particularly with regards to certain brands.Overall, this business is a good option for customers looking for a wide range of smoking-related products. However, it's worth noting that some customers have reported issues with customer service and product quality.One issue to be aware of is the business's handling of customer complaints. Some customers have reported difficulties in getting help with issues, particularly with regards to returns and exchanges. While the business has apologized for these issues, it's unclear how effectively they are being addressed.