San Antonio
The START Center for Cancer Care
7.59
7.59
Overview
The START Center for Cancer Care brings world-class, state-of-the-art cancer treatment and research to South Texas. The cure STARTs here. Call 210-593-5790
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This oncology center has both positive and negative aspects. The staff seems to be generally caring and professional, with many patients praising the doctors and nurses for their empathy and expertise. For example, one patient appreciated Dr. Drengler's bedside manner and the fact that he took the time to review all options for their situation. Another patient thanked the START Center for being a blessing in their life, praising the doctors, surgeons, and staff for helping them face and overcome their cancer experience.However, there are also some issues with the center's management and communication. Some patients have reported difficulties with scheduling and billing, such as being told that their appointment time was only for special procedures or being billed for services without prior notification. In one case, a patient's wife was told that her insurance provider had denied authorization for a Prolia shot, only to discover that the insurance company had actually authorized the treatment. The staff's behavior in this situation was described as unprofessional and prioritizing profit over patient care.Furthermore, some patients have experienced problems with parking and accessibility, such as limited parking spaces and a wheelchair-accessible entrance. Additionally, one patient reported feeling uncomfortable with the number of people present in the radiation room during treatment.Overall, while the START Center has many strengths, including its caring staff and professional doctors, it also has some weaknesses that need to be addressed. With a bit of improvement in areas such as management, communication, and accessibility, this center could provide an even better experience for its patients.
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Hours
Closed
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Categories
Medical Service
Oncology
Cancer treatment center
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