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The UPS Store

4.2

• (1 reviews)

#110 6531 Farm-To-Market Rd 78 Street, San Antonio

9.01

mil

#110 6531 Farm-To-Market Rd 78 Street, San Antonio

9.01

mil

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Direction

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Website

Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible seating

Wi-Fi

Onsite services

Identifies as women-owned

Curbside pickup

In-store pickup

In-store shopping

Identifies as Black-owned

Identifies as veteran-owned

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.0

Innovativeness

4.4

Overall

4.2

Pricing

4.7

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

The store offers a wide range of services, including shipping, packaging, printing, and office supplies, making it a convenient one-stop-shop for customers. The staff is generally friendly and helpful, with many customers praising their exceptional customer service. However, there are a few instances where customers have reported receiving poor service or feeling rushed during busy periods. The store's pricing is generally reasonable, with some customers noting that it is competitive with other UPS locations. On the other hand, there have been some instances where customers have felt that the prices are too high, particularly for printing services. The store's innovativeness is somewhat inconsistent, with some customers praising the store's use of technology, such as self-service kiosks, while others have noted that the store could benefit from more modern amenities. Overall, the store has its strengths and weaknesses, but it is clear that the staff is committed to providing excellent customer service and making the customer experience as smooth as possible.Some customers have reported receiving excellent service from staff members such as Ebony and Jasiel, who have gone above and beyond to help customers with their needs. However, there have also been some instances where customers have reported receiving poor service from certain staff members, such as Mike, who has been accused of being rude and impolite.The store's management has taken steps to address these issues, with some staff members receiving additional training and support to improve their customer service skills. However, it is clear that more work needs to be done to ensure that all customers receive the level of service they deserve.Despite some minor issues, the store has received overwhelmingly positive reviews, with many customers praising its friendly and helpful staff, convenient location, and wide range of services. With some tweaks to its service and amenities, this store has the potential to become one of the best in the area.