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The UPS Store

4.2

• (1 reviews)

239 5150 Broadway Street, San Antonio

3.90

mil

239 5150 Broadway Street, San Antonio

3.90

mil

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Direction

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Website

Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible seating

Wi-Fi

LGBTQ+ friendly

Transgender safespace

LGBTQ+ friendly

Onsite services

Identifies as women-owned

In-store pickup

In-store shopping

Plastic foam

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Quality

4.1

Overall

4.2

Innovativeness

4.5

Pricing

4.3

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

This business location has a solid reputation, with a 4.2-star rating. The staff is friendly and helpful, with many customers praising their excellent customer service. The location is convenient, with a wide range of services offered, including shipping, packaging, printing, and more. However, there have been some issues with customer service, with a few customers complaining about being treated rudely or unhelpfully. Despite this, the staff seems to be generally knowledgeable and willing to go the extra mile to help customers. The pricing is competitive, with many customers feeling that they get good value for their money. However, some customers have been surprised by unexpected fees or charges, which can be frustrating. The business is innovative, with a strong focus on sustainability and community involvement. The location is wheelchair accessible, and the staff is LGBTQ+ friendly and welcoming to all customers. Overall, this business location is a good choice for customers looking for a convenient and helpful shopping experience. However, customers should be aware of the potential for inconsistent customer service and unexpected fees. In the case of a customer service issue, the business seems to be proactive in trying to resolve the problem and prevent it from happening again in the future. However, some customers may feel that the business could do more to address customer complaints and improve their overall experience. One of the biggest issues that customers have reported is with the business's ability to handle complex or unusual shipping requests. Some customers have reported that the staff is not knowledgeable or helpful when it comes to these types of requests, which can be frustrating. However, the business seems to be working to improve its training and support for staff in this area, which is a positive step. Overall, this business location is a good choice for customers who are looking for a convenient and helpful shopping experience. However, customers should be aware of the potential for inconsistent customer service and unexpected fees, and should be prepared to advocate for themselves if they encounter any issues.