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The UPS Store

4.6

• (1 reviews)

217 24165 W I-10 Street, San Antonio

18.53

mil

217 24165 W I-10 Street, San Antonio

18.53

mil

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Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.6

1 reviews

Overall

4.6

Pricing

4.1

Innovativeness

4.6

Quality

4.3

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Synergy AI assistant

Fri, Jul 18, 2025

4.6

This UPS Store location is well-regarded for its excellent customer service. Many customers praise the friendly and helpful staff, particularly Afarin, who is described as knowledgeable, patient, and professional. The store's efficient service is also a highlight, with customers noting that their Amazon returns and other tasks are handled quickly and with a smile.However, one customer was unhappy with the store's decision to charge for printing an Amazon return label, which they felt was unnecessary. This experience led to a one-star review, but it appears to be an isolated incident.Overall, the store's strengths outweigh its weaknesses, and it appears to be a reliable and trustworthy location for shipping, printing, and other services. The management team seems to be committed to providing excellent customer service, and the staff is clearly motivated to go above and beyond for their customers.One issue that stands out is the occasional problem with customer service, as evidenced by a few one-star reviews. In one case, a customer felt that the staff was rude and unhelpful, while another customer was frustrated with the store's decision to charge for a service that they felt was unnecessary.Despite these issues, the store's overall rating is still high, and it appears to be a good choice for customers in the area. With a little extra attention to customer service, this store could become an even better place for customers to do business.