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The UPS Store

4.0

• (1 reviews)

104 8403 TX-151 Street, San Antonio

9.55

mil

104 8403 TX-151 Street, San Antonio

9.55

mil

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Direction

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Website

Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Delivery

Identifies as Black-owned

Identifies as women-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Quality

3.8

Overall

4.0

Innovativeness

4.5

Pricing

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.0

The store has a mix of positive and negative reviews. Most customers mention the friendly and helpful staff, which is a significant strength of the business. Many reviewers also praise the efficiency and speed of service, which suggests that the store is well-organized and able to handle a high volume of customers. However, some reviewers mention that the store can be busy and that customers may have to wait in line, which is a drawback.Some reviewers have had issues with customer service, citing examples of staff being rude or unhelpful. These instances are concerning, as they suggest that the store may not always meet its customers' expectations. Additionally, some reviewers have mentioned issues with the store's policies, such as not being able to print documents from their phones.The store's pricing is generally considered to be fair, with many reviewers noting that they were happy with the cost of their services. However, some reviewers have mentioned that they were overcharged for certain services, which is a concern.In terms of innovativeness, the store appears to be keeping up with the latest trends and technologies. Many reviewers have mentioned that the store is convenient and easy to use, which suggests that the store is making an effort to stay ahead of the curve.Overall, the store has a lot of potential, but it needs to work on addressing the issues with customer service and policies. With a bit more attention to these areas, the store could become a top-rated location.Some reviewers have mentioned that the store is wheelchair accessible, which is a plus. The store is also open on weekends, which is convenient for customers who need to use the store on their days off.One issue that stands out is the store's inconsistent customer service. Some reviewers have had excellent experiences with the staff, while others have had negative interactions. This inconsistency can be frustrating for customers and may deter them from using the store in the future.Despite these issues, the store has a lot of strengths that make it a valuable resource for the community. The staff is generally friendly and helpful, and the store is convenient and easy to use. With a bit more attention to customer service and policies, the store could become a top-rated location.