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The UPS Store

4.3

• (1 reviews)

301 Main Plaza Street, New Braunfels

29.39

mil

301 Main Plaza Street, New Braunfels

29.39

mil

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Website

Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Delivery

Identifies as women-owned

In-store pickup

Identifies as women-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Innovativeness

4.2

Quality

3.8

Pricing

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

4.3

This UPS Store location offers a wide range of services, including shipping, packaging, printing, and office supplies. The staff is generally friendly and helpful, with many customers praising their excellent customer service. Paige, in particular, has been mentioned multiple times as being extremely helpful and knowledgeable.The store's location is convenient, with a wheelchair-accessible parking lot and entrance. The working hours are also suitable for most customers, with extended hours on Saturdays.However, some customers have mentioned that the store can be a bit pricey, with charges for using the computers, printing labels, and taping boxes. Additionally, there have been a few instances where customers have experienced delays or difficulties with their shipments.One of the major issues that customers have mentioned is the inconsistent quality of service. While some employees, such as Paige, have been praised for their excellent service, others have been criticized for being unfriendly or unhelpful. This inconsistency can make it difficult for customers to rely on the store for their shipping and packaging needs.Overall, this UPS Store location is a decent option for customers who need shipping, packaging, and printing services. However, customers should be aware of the potential issues with pricing and inconsistent quality of service.Issues: inconsistent quality of service and potential price gouging.