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The UPS Store

4.3

• (1 reviews)

102 5886 De Zavala Rd Road, San Antonio

11.42

mil

102 5886 De Zavala Rd Road, San Antonio

11.42

mil

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Direction

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Website

Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Pricing

5.0

Innovativeness

4.5

Quality

3.1

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Synergy AI assistant

Thu, Jul 17, 2025

4.3

The store offers a wide range of services, including shipping, packaging, printing, and office supplies. The staff is friendly and helpful, but there have been some issues with customer service, including one instance where a customer was charged twice for scanning their ID. The store is well-located and has a wheelchair-accessible entrance and parking lot. However, there have been some issues with customer complaints about the store's prices and customer service.One notable issue is the lack of transparency when it comes to charges and fees. Some customers have reported feeling overcharged or confused about the costs of certain services. This has led to some negative reviews and a low quality score.On the other hand, the store's pricing is highly rated, with many customers praising the reasonable prices for shipping and other services. The store's innovativeness is also highly rated, with customers appreciating the range of services offered and the willingness of the staff to go above and beyond to meet customers' needs.Overall, the store has a mixed reputation, with some customers praising the friendly and helpful staff, while others have reported issues with customer service and pricing. To improve, the store could focus on providing clearer and more transparent pricing and customer service, as well as addressing any issues with staff behavior or training.