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The UPS Store

3.7

• (1 reviews)

3005 11844 Bandera Rd Road, Helotes

13.86

mil

3005 11844 Bandera Rd Road, Helotes

13.86

mil

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Website

Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Delivery

Identifies as women-owned

In-store pickup

Identifies as women-owned

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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3.7

1 reviews

Overall

3.7

Quality

3.5

Pricing

2.5

Innovativeness

4.2

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Synergy AI assistant

Thu, Jul 17, 2025

3.7

This UPS Store in Helotes is a convenient location for various services, including shipping, packaging, printing, and office supplies. The store has a wide range of products and services, but some customers have reported inconsistent and unprofessional service from the staff.Several customers have expressed frustration with the store's handling of Amazon returns, citing high fees and uncooperative staff. Some have reported being treated rudely by the owner or manager, while others have experienced long wait times and unhelpful staff.On the other hand, many customers have praised the store's helpful and friendly staff, particularly employees like Virginia and Rolando who have gone above and beyond to assist with packages and provide excellent customer service.The store's pricing has been a point of contention for some customers, with some feeling that the fees for services like packaging and printing are too high. However, others have noted that the store's prices are competitive with other locations.The store's innovativeness has been praised by some customers, who have noted that the store is always looking for ways to improve its services and provide new solutions for customers.Overall, this UPS Store in Helotes has a mixed reputation, with some customers experiencing excellent service and others encountering problems with the staff and pricing.