This apartment complex has several issues that affect its overall quality and innovativeness. The quality of the apartments themselves is average, with some reviews mentioning pest problems, leaky faucets, and poor ventilation. The management team is also often criticized for being unresponsive, unprofessional, and difficult to work with. The pricing of the apartments is relatively high, especially considering the lack of amenities and maintenance issues. However, some reviews do mention that the apartments are quiet and the location is convenient. One issue that is consistently mentioned across multiple reviews is the management team's poor communication and customer service skills. Residents often report difficulty in getting maintenance requests fulfilled, and the office staff can be rude and unhelpful. Some reviews also mention that the office is often closed or has long wait times, making it difficult to get help when needed.