This business location has mixed reviews. The customer service and quality of care for pets can be inconsistent. Some customers have reported issues with billing and communication. However, the facility is generally clean and the staff is friendly. The pricing is competitive, but some customers feel that it's a bit high. The business appears to be innovative in its approach to pet care, offering a range of services including dog training and grooming.There have been a few instances where customers have reported issues with their pets being neglected or not receiving proper care. However, in many cases, the staff has taken steps to rectify the situation and ensure that the pets are safe and happy.The business has a 4.5-star rating on third-party review platforms, which suggests that the majority of customers are satisfied with their experience. However, the 10 one-star reviews suggest that there are some significant issues that need to be addressed.One of the issues that has been reported is the lack of transparency and communication from the business. Some customers have reported being given incorrect information or being left in the dark about their pet's care. This has led to frustration and mistrust among some customers.Despite these issues, the business appears to be committed to providing high-quality care for pets. The staff is friendly and attentive, and the facility is clean and well-maintained. The business also offers a range of services that cater to the needs of different pets and their owners.Overall, while this business location has its flaws, it appears to be a good option for pet owners who are looking for a convenient and reliable place to care for their pets. However, it's essential to do your research and read reviews from multiple sources to get a well-rounded understanding of the business's strengths and weaknesses.