This business has a mixed reputation among customers. While some praise the quality of the wash and the friendly staff, others have experienced issues with attention to detail, long wait times, and poor customer service. The prices seem reasonable, but some customers feel that the value is not always matched by the level of service received. The business appears to be trying to innovate and offer new services, but some customers have mixed experiences with these offerings. Overall, this business is a middle-of-the-road option that may be worth considering for customers who are looking for a convenient and relatively affordable car wash experience. However, customers who are seeking a more personalized and high-quality service may want to look elsewhere. Some customers have reported issues with cleanliness, including dirt and dust left on the interior and exterior of the vehicle. Others have experienced long wait times, with some customers waiting over four hours for their vehicle to be washed. Some customers have also reported issues with customer service, including rude staff and a lack of attention to detail. However, many customers have praised the friendly and professional staff, and some have reported excellent results with their vehicle's wash. The business seems to be trying to innovate and offer new services, including a loyalty program and special deals for members. However, some customers have mixed experiences with these offerings.