The Wash Tub location on Bandera Rd is a decent spot for car washing and detailing services. It's not the best in terms of quality, but it's average. The prices are a bit high, but they offer various payment options, including credit cards, NFC mobile payments, and debit cards. The innovation in their services is moderate, with a focus on providing a clean and shiny car. However, some customers have reported issues with staff being unfriendly or rude, which can be a turn-off for some people. The location is wheelchair accessible, and they have a restroom available for customers. Overall, it's a middle-of-the-road experience, but it could be improved with better customer service and quality control. There have been some issues with customer satisfaction, such as long wait times, poor detail work, and missing items. However, some customers have also reported excellent service and satisfaction with their wash and detail. The staff seems to be trying their best, but it's clear that there are some communication and training issues that need to be addressed.