The business is well-established with a high overall score, indicating a strong reputation and customer satisfaction. The quality of services is also excellent, with many customers praising the work of the technicians. However, there are some inconsistencies in pricing, with some customers finding it to be expensive, while others find it to be reasonable. The business is not particularly innovative, sticking to traditional services, but the quality of those services is high. Some customers have praised the cleanliness and professionalism of the salon, while others have had issues with long wait times and inconsistent quality. Some technicians, such as Amber and Lee, have received high praise for their work, while others have been criticized for their behavior and work quality. The business has a strong online presence and is well-reviewed, but there are some negative reviews that highlight potential issues with customer service and quality control.