San Antonio
TheTechGuy
5.92
5.92
Overview
The Tech Guy offers the best tech at the best price!
Features
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Wheelchair accessible parking lot
Wheelchair accessible entrance
Debit cards
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Overall
Quality
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This location seems to have had a very mixed experience from customers. On one hand, there are some very positive reviews about the great products, prices, and customer service. However, the overwhelming majority of reviews are negative, complaining about issues with the products, poor customer service, and a general sense of unresponsiveness from the business.Many customers have reported problems with the 6K box, such as it locking up or not working properly, and have been left without a working product for extended periods of time. Some have also reported difficulty in getting in touch with customer service, with many reviews stating that they have tried to contact the business multiple times without receiving a response.It's also worth noting that the business seems to have a number of complaints about their business practices, with some customers accusing them of being a scam and others complaining about the lack of transparency in their dealings.The business has a relatively long opening schedule, from Monday to Friday from 10 am to 7 pm, and on Saturday from 11 am to 5 pm. However, it's unclear if they actually have someone available to assist customers during these hours.Unfortunately, there are not enough positive reviews to redeem the negative experiences of many customers. The lack of a clear plan to address customer complaints and the failure to provide adequate customer service are major concerns. Until these issues are addressed, it's hard to recommend this business to others.
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Hours
Closed
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Categories
Shopping
Electronics Stores
Electronics store
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