Thirty Oaks is a decent real estate agency with a decent location. The property is wheelchair accessible and offers various services, such as onsite services and online appointments. However, some issues have been reported by residents, such as theft and broken gates. One resident mentioned that their trash cans were not being picked up by the valet trash service, despite paying for the service. Another resident reported that their apartment was not ready for move-in, with issues such as a broken lock and sticky cabinets. The leasing office staff has been generally friendly and helpful, with some staff members going above and beyond to assist residents. However, some residents have reported issues with communication and responsiveness from management. Overall, while Thirty Oaks has some positive qualities, it also has some significant drawbacks. Residents should be aware of these issues before making a decision about whether to rent here. Despite the issues, the property does have some amenities, such as a pool, gym, and bark park. The maintenance team has been responsive to some residents' needs, but others have reported issues with maintenance requests not being addressed in a timely manner. One resident praised the office staff and maintenance team, stating that they were "always on top of things" and that the property was "well worth the money." However, another resident was not as pleased, stating that they had experienced several issues with pests and that the management did not take adequate steps to address the problem.