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Thompson Spa

4.1

• (1 reviews)

115 Lexington Ave Avenue, San Antonio

0.56

mil

115 Lexington Ave Avenue, San Antonio

0.56

mil

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Overview

Hyatt Residence Club Key West, Beach House provides the most relaxed atmosphere of all resorts in Key West.

Features

Restroom

Debit cards

Wheelchair accessible restroom

Appointments recommended

Sauna

Wheelchair accessible entrance

Wheelchair accessible parking lot

Credit cards

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Quality

3.1

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

The Thompson Spa is a well-established and reputable destination for relaxation and rejuvenation. Located in the heart of the hotel, it offers a serene atmosphere and luxurious amenities. The spa's interior design is elegant and calming, making it the perfect place to unwind.The spa's services are varied and extensive, catering to a range of needs and preferences. From massages to facials, and nail treatments to relaxation sessions, there's something for everyone. The staff is well-trained and professional, providing exceptional service and attention to detail.One of the highlights of the spa is its exceptional pricing. With a focus on quality and luxury, the spa's services are priced accordingly. However, it's worth noting that some guests have reported feeling a bit cramped in the small relaxation room, and the steam room could benefit from a more eucalyptus-like atmosphere.Overall, the Thompson Spa is a solid choice for those seeking a high-end spa experience. While it may not be the most innovative or revolutionary spa, it consistently delivers on its promises of relaxation and rejuvenation.A notable issue that has been reported by some guests is the lack of transparency regarding the cancellation policy and fees. Some guests have felt blindsided by surprise charges or fees, which has led to frustration and disappointment. It's essential for the spa to communicate these policies clearly and explicitly to avoid any misunderstandings.