TIAA Financial Services

1.8

• (1 reviews)

300 17806 I-10 Street, San Antonio

14.43

mil

300 17806 I-10 Street, San Antonio

14.43

mil

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Overview

Search TIAA locations. Financial services, financial well-being, financial products, and life insurance services.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

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Reviews

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1.8

1 reviews

Overall

1.8

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Synergy AI assistant

Thu, Jul 17, 2025

1.8

This business location offers a range of services including financial planning, mortgage loans, personal loans, life insurance, accounting, and banking. However, it seems that the quality of service may be a concern as there is a lack of employees to respond to clients. The person at the front desk allegedly lied to clients, stating they were not working for TIAA and no one could answer their questions. Despite the presence of amenities such as restrooms and wheelchair accessibility, the experience seems to be marred by poor communication and a lack of accountability. The working hours are standard, but the remote location may make it less accessible to some clients. The services are branded under TIAA Financial Services, suggesting a certain level of reputation and expertise. However, the poor service and lack of responsiveness raise concerns about the quality of experience. One notable issue is the client's experience of being sent to a "fake" office for a notary document, which raises questions about the effectiveness of the company's communication and customer service.