This Tillys location at the North Star mall offers a wide variety of clothing and accessories for men and women, including surf- and skate-inspired brand-name items. The store has a wheelchair-accessible entrance and parking lot, making it easily accessible for all customers. However, the staff seems to be a major issue, with several customers complaining about rude treatment and poor customer service.Some customers have had positive experiences with the staff, praising their helpfulness and friendliness. However, these experiences are not consistent, and many customers have reported being treated poorly by the staff.The store's exchange and return policy has also been criticized by some customers, who feel that it is too complicated and unfair. On the other hand, the store's online shopping system is convenient, and customers can even opt for curbside pickup.The prices at Tillys are generally reasonable, with some customers praising the store's competitive pricing. However, a few customers have reported finding items at lower prices elsewhere.Overall, Tillys at the North Star mall is a decent option for customers looking for surf- and skate-inspired clothing and accessories. However, the inconsistent staff service and complicated exchange and return policy may deter some customers from visiting this location.One issue that needs to be addressed is the rude treatment of some customers by the staff, which can make the shopping experience unpleasant. This issue has been reported by several customers and needs to be addressed by the management to improve customer satisfaction.