San Antonio
Toepperwein Medical Clinic
12.39
12.39
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
Pricing
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This hospital location seems to have some issues with customer satisfaction. The overall rating is quite low, which suggests that patients are not very happy with their experience here. The quality of care is also a concern, with patients expressing dissatisfaction with the treatment they received. One of the major issues is the pricing, which is seen as excessive and unfair. For example, one patient was charged over $400 for a basic check-up, which is outrageous. The hospital's policy of not accepting new patients on Mondays, only to reschedule them, is also confusing and inconvenient. Additionally, patients have reported feeling degraded and dehumanized by the staff. The hospital's billing practices have also been questioned, with one patient's bill being sent to a collection agency despite the debt being the result of a minor's mistake. This suggests a lack of fairness and transparency in the hospital's operations. The only redeeming quality is the wheelchair accessibility of the hospital, which is a positive feature. However, it is not enough to offset the numerous issues that patients have raised.
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