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Toga Bike Shop

3.8

• (1 reviews)

110 W End Ave Avenue, New York

1593.67

mil

110 W End Ave Avenue, New York

1593.67

mil

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Website

Overview

Neighborhood store with a variety of bikes, equipment & apparel, plus fittings & repairs.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wi-Fi

Delivery

Paid street parking

Onsite services

Small business

Quick visit

In-store pickup

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Quality

3.8

Overall

3.8

Innovativeness

4.2

Pricing

3.5

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Synergy AI assistant

Thu, Jul 17, 2025

3.8

Toga Bike Shop is a neighborhood store with a variety of bikes, equipment, and apparel, offering fittings and repairs. The shop has a wide selection of products, and the staff is knowledgeable and friendly. Many customers praise the shop's excellent customer service, with some staff members going above and beyond to help with bike fitting and customization. The shop also offers free basic tune-ups and discounted service for customers who purchase their bikes there.However, some customers have had negative experiences, citing poor communication, high prices, and a lack of transparency about repair costs. A few customers have reported being treated rudely by staff members, which is concerning for a shop that prides itself on customer service.Despite these issues, Toga Bike Shop seems to be a solid choice for cyclists looking for a reliable and knowledgeable shop. The shop's commitment to customer service and its wide selection of products make it a great resource for cyclists of all levels. However, it's essential to be aware of the potential for communication breakdowns and to ask questions about repair costs to ensure you're getting the best service for your money.One notable issue that arises from the reviews is the inconsistency in service quality, with some customers receiving exceptional service and others being treated poorly. This suggests that the shop may need to work on ensuring that all staff members are providing the same level of service and communication to customers.