Review of Topaz Dentistry & Braces is mixed, with some positives and negatives. The overall experience is average, with a score of 3.5 out of 5. The quality of care is decent, with a score of 3.2, but it's not exceptional. The pricing is somewhat reasonable, with a score of 3.9, but it's not the lowest. The innovativeness of the clinic is also average, with a score of 3.8. The strengths of Topaz Dentistry & Braces include a welcoming and clean environment, friendly and professional staff, and a variety of services offered, including orthodontics and pediatric dentistry. The weaknesses include long wait times, inconsistent billing practices, and a lack of communication and empathy from some staff members. Some reviewers have reported issues with scheduling, insurance verification, and poor customer service. However, many reviewers have also reported positive experiences, including excellent care from the dentists and staff, a comfortable and clean environment, and a willingness to work with patients to find payment plans that fit their needs.Overall, Topaz Dentistry & Braces seems to be a decent option for dental care, but it's not perfect and could improve in some areas. If you're looking for a reliable and trustworthy dentist, it's worth considering, but be aware of the potential issues and be prepared to advocate for yourself and your family's needs. One major issue stands out, long wait times and inconsistent billing practices are two of the biggest complaints from reviewers. These issues can be frustrating and may make it difficult to get the care you need in a timely manner.