San Antonio
Torres Auto Repair Shop
11.91
11.91
Features
Restroom
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Oil change
Credit cards
Mechanic
NFC mobile payments
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The location is well-represented by its ratings, showing a balanced approach to its services. While there's no information about "Quality" issues, clients are generally happy with the repairs and maintenance work done at the shop. Pricing seems to be reasonable, as most clients have found it to be so. Innovativeness is also on a high level as the business provides a variety of services and updates their offerings to meet the evolving needs of their customers. Some of the clients have highlighted the shop's ability to work on complex tasks and provide timely services.The location is particularly strong in terms of customer service, with clients often mentioning the friendly and knowledgeable staff, including Oscar. The shop also appears to be transparent in their communication with clients, keeping them informed about the status of their vehicle and providing estimates before starting work. Accessibility is also a strong point, with the shop offering wheelchair-accessible parking and entrance.However, there are some negative reviews and issues that the shop has faced. Some clients have experienced delays in service, with one client mentioning that their vehicle was not checked on the day they brought it in, despite being told it would be done the next day. There's also a case of a client feeling overcharged for a repair, which the shop disputes.Overall, the location seems to be a reliable choice for car maintenance and repairs, with a strong focus on customer service and transparency. However, there may be some room for improvement in terms of timeliness and pricing.The main issue that seems to be highlighted in the reviews is a communication problem. Some clients have mentioned that they were not kept informed about the status of their vehicle or the work being done, which can lead to delays and mistrust. This is an area where the shop could improve by implementing better communication channels and keeping clients informed throughout the repair process.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Automotive & Boat Service
Car Service
Tire shop
Tire Sales
Oil change service
Auto repair shop
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