This Totally Baked is an amazing bakery that offers a wide variety of delicious cookies, desserts, and treats. The bakery is owned and operated by a women and veteran-owned business, which is a great way to support local and diverse businesses. The staff is friendly and welcoming, and the service is top-notch.The bakery offers a variety of payment options, including credit cards, NFC mobile payments, and debit cards, making it convenient for customers to make purchases. They also offer in-store pickup, takeout, same-day delivery, and no-contact delivery, making it easy for customers to get their favorite treats without having to leave their homes.The bakery is known for its delicious cookies, which are made with high-quality ingredients and are baked to perfection. The cookies are soft, chewy, and flavorful, and come in a variety of flavors, including chocolate chip, peanut butter, oatmeal raisin, and more. The bakery also offers a variety of other treats, including brownies, cakes, and cupcakes.One of the standout features of Totally Baked is its commitment to customer service. The staff is friendly and welcoming, and goes above and beyond to ensure that customers are happy with their purchases. They also offer a loyalty program and frequent promotions, making it easy for customers to save money and get the most out of their purchases.However, one issue that was mentioned by some customers is that the bakery does not have a traditional storefront, and customers must pick up their orders at a designated location or have them delivered. This can be a bit confusing for some customers, and may require some extra planning and coordination.Overall, Totally Baked is a great bakery that offers a wide variety of delicious treats and exceptional customer service. While it may have some minor drawbacks, it is definitely worth a visit for anyone looking for a tasty and convenient treat.