San Antonio
Totally Tea
5.34
5.34
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Great coffee
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Coffee
Dessert
Restroom
Trendy
Groups
Great tea selection
Casual
College students
Good for kids
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Overall
Quality
Pricing
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This location has a solid average score, but there are some areas for improvement. The quality of food and drinks is generally good, but not exceptional. The pricing is a bit on the high side, considering the quality. Some customers have had great experiences with the staff, especially when it comes to the tea selection. The atmosphere is trendy and casual, making it a popular spot for college students and groups. However, there have been issues with service, with some customers being treated poorly by staff members. One customer even had to deal with a rude worker who kept their change and yelled at them when they asked for it back. Another issue that has been reported is the inconsistent quality of the drinks. Some customers have received drinks with too much syrup or boba, while others have found the flavors to be bland. There is one glaring issue that needs to be addressed: the staff's behavior towards customers. Some employees seem to be having a bad day and take it out on the customers, while others are friendly and helpful. It's unclear what the policy is for addressing customer complaints, but it seems like some employees are not held accountable for their behavior. It's worth noting that the location has a lot of potential, especially with its trendy atmosphere and great tea selection. With some improvements to the staff's behavior and the quality of the drinks, this location could be a real winner.
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Restaurants & Catering
Coffee shop
Coffee shops
Cafes
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