San Antonio
Town & Country Veterinary Hospital
12.28
12.28
Overview
Town & Country Veterinary Hospital is a San Antonio veterinarian providing services for dogs, cats, and exotic pets in Helotes, Leon Valley, and San Antonio.
Features
Restroom
Wheelchair accessible restroom
LGBTQ+ friendly
Appointments recommended
LGBTQ+ friendly
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Pricing
Overall
Innovativeness
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Based on the reviews and feedback provided, this veterinary clinic seems to have both strong and weak points. On one hand, the clinic has received numerous positive reviews, with many clients praising the staff's friendliness, professionalism, and compassion. The clinic's pricing has also been commended, with some clients noting that the costs are reasonable compared to other veterinary clinics. Additionally, the clinic's innovativeness has been highlighted, with some clients mentioning that the staff is knowledgeable and up-to-date on the latest medical procedures and technologies.However, there are also some negative reviews that suggest the clinic may have room for improvement. Some clients have reported long wait times, particularly during emergency situations. Others have expressed frustration with the clinic's communication and transparency, noting that they were not fully informed about the costs and procedures involved in their pet's care. Additionally, one client reported a particularly traumatic experience, where their pet was left unattended and uncared for in a kennel, leading to a significant delay in treatment.Overall, it seems that this clinic has the potential to provide high-quality care, but may need to work on improving its communication and customer service skills to better meet the needs of its clients.Issue: Long wait times and communication issues.The clinic has a 4.2 overall rating, with an average rating of 3.1 for quality, 5.0 for pricing, and 4.5 for innovativeness.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Pets Service
Veterinary Clinics
Pet Grooming
Animal Hotels
Emergency veterinarian service
Pet boarding service
Pet groomer
Veterinarian
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