San Antonio
Trek Bicycle San Antonio West
14.28
14.28
Overview
Electric bikes, MTBs, road, city, gravel and more: we create the greatest bicycles for an unmatched riding experience. Shop online and in-store.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
Delivery
Onsite services
Quick visit
In-store pickup
Photos & videos
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Quality
Pricing
Overall
Innovativeness
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The location has an overall positive reputation. The staff is knowledgeable, friendly, and helpful. They provide great customer service and are willing to go above and beyond to ensure customer satisfaction. Many customers appreciate the personalized attention and advice they receive when purchasing a bike or seeking repairs. The staff is also praised for their ability to explain complex technical issues in a clear and concise manner.However, there are some issues with inconsistent quality of service. Some customers have reported experiencing problems with bike repairs, including incorrect diagnoses and subpar workmanship. In one instance, a customer's bike was returned with loose bolts on the brakes, which suggests a lack of attention to detail. Additionally, some customers have reported feeling pressured to make a purchase, which can be off-putting.In terms of pricing, the location is generally considered to be reasonable, with some customers praising the competitive prices. However, there have been some instances where customers felt that the prices were too high or that they were not transparent about the costs.The location's innovativeness is a mixed bag. On the one hand, they offer a wide range of high-quality bikes and accessories, and they are always looking for ways to improve their services. However, some customers have reported that the staff is not as knowledgeable about newer or more niche products, which can make it difficult for customers to find what they are looking for.Overall, the location has a lot to offer, but there are some areas for improvement. With a focus on providing consistent high-quality service and being more transparent about pricing, this location could be an even more popular destination for cyclists in the area.
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Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Shopping
Home & Daily Service
Stores
Bicycle repair shop
Bicycle store
Outdoor Goods
Bicycle Shop
Appliance Repair
Electric bicycle store
Sports Goods
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