San Antonio
Trilogy AC
6.57
6.57
Overview
AC Repair Katy, TX | Call Trilogy for air conditioning replacement & furnace maintenance in Houston, Cypress, Alvin, Sealy, Conroe, Manvel, Fresno & Humble
Features
Onsite services
Identifies as Latino-owned
Appointment required
Identifies as Latino-owned
Repair services
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Quality
Innovativeness
Pricing
Overall
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This location is a well-established and reputable business. It has a long list of satisfied customers, with most of them giving it a perfect 5-star rating. The services offered by this location seem to be reliable and efficient, with technicians being punctual and professional in their work. The quality of their services is also highly praised, with customers mentioning that the work was done correctly and that they were happy with the results.However, it's worth noting that not all customers have been entirely satisfied with their experience. One customer had a negative experience with the company, citing that they canceled and rescheduled their appointment and then postponed the next appointment 3 hours without updating them. This suggests that the company may have some issues with communication and follow-through.Overall, it seems that this location is a good choice for customers looking for reliable and efficient HVAC services. However, it's essential to be aware of the potential issues with communication and to carefully review the company's policies and procedures before making a decision.The Latino-owned aspect of the business is also a plus, as it may provide a sense of community and cultural connection for customers. Additionally, the company's willingness to offer financing options and flexible payment plans may be a significant advantage for customers who are on a budget.In terms of innovativeness, the company seems to be keeping up with the latest trends and technologies in the HVAC industry. They offer a range of services, including repair, maintenance, and installation, and their technicians are trained to work with various types of systems.One potential area for improvement is the company's pricing strategy. While most customers praise the company's prices as being reasonable, one customer mentioned that they were overcharged for a duct cleaning service. It's essential for the company to ensure that their pricing is transparent and fair, and that customers are not taken advantage of.Overall, this location is a solid choice for customers looking for reliable and efficient HVAC services. With its reputation for quality work, flexible payment options, and commitment to innovation, it's well worth considering.
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Hours
Closed
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Monday
Tuesday
Wednesday
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Saturday
Categories
Home & Daily Service
Home Aircon Repair
HVAC contractor
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