San Antonio
Trinity Adult and Pediatric Orthopedic Specialists
13.50
13.50
Overview
Trinity Orthopedics are highly trained Orthopedic Surgeons passionate about providing quality care in both mind and body for adults and pediatric.
Features
Restroom
Wheelchair accessible restroom
Appointments recommended
Appointment required
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Photos & videos
Submit a review
Quality
Overall
Innovativeness
Pricing
Submit a review
The location is a medical center with high-quality orthopedic services. The overall experience is 4.2 out of 5, with a slight drop in quality due to some issues with billing and staff behavior. However, the pricing is 5 out of 5, indicating that patients find the costs reasonable. The innovativeness of the center is also high, with a rating of 4.5 out of 5. This suggests that the center is staying up-to-date with the latest medical technology and treatments.The staff is generally friendly and welcoming, but there have been some reports of rudeness and unprofessional behavior from certain staff members. The billing process can be confusing and time-consuming, with some patients reporting issues with incorrect charges and difficulty getting refunds. However, many patients have reported positive experiences with the doctors and medical staff, praising their expertise and bedside manner.The center's amenities are modern and well-maintained, with wheelchair-accessible restrooms and parking. The waiting area is comfortable and clean, with friendly staff on hand to assist patients. The center's location is convenient, with easy access to public transportation and nearby amenities.Despite some issues with billing and staff behavior, the majority of patients have reported positive experiences with the center. The high rating for innovativeness suggests that the center is committed to staying up-to-date with the latest medical technology and treatments. However, the center could benefit from improving its billing process and ensuring that all staff members provide excellent customer service.One issue that stands out is the billing process, which can be confusing and time-consuming. Several patients have reported issues with incorrect charges and difficulty getting refunds. This is a major concern, as patients may feel frustrated and helpless when dealing with complex medical billing. The center should consider simplifying its billing process and providing clearer explanations to patients about their charges and refunds.Another issue is the behavior of some staff members, who have been reported to be rude and unprofessional. This is unacceptable and can negatively impact patients' experiences. The center should ensure that all staff members are trained in excellent customer service and are held to high standards of professionalism.Overall, the location is a good choice for patients seeking high-quality orthopedic services. However, the center should focus on improving its billing process and ensuring that all staff members provide excellent customer service to patients.
Own this business?
Hours
Closed
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Medical Centers
Other Medics
Surgery
Orthopedic surgeon
Sports medicine clinic
Orthopedic clinic
Pediatric orthopedic surgeon
Contact business
1