This company has a below-average rating from clients, indicating a poor overall experience. Many reviewers have reported issues with the quality of service, including rude and unprofessional staff, towing without permission, and damaging vehicles during the towing process. The pricing is also a concern, with some reviewers feeling that the costs are excessive and unfair. There is one issue that stands out, where the company has been accused of towing vehicles without permission and holding them hostage until payment is made. This suggests a lack of transparency and respect for clients' property.