San Antonio
Trove Southtown
1.20
1.20
Features
Onsite services
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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The experience at Trove Southtown is mostly good, with some exceptions. The staff is generally friendly and helpful, with many reviewers praising the maintenance team and management for being responsive and proactive. The location is convenient, with easy access to amenities like the Riverwalk and Blue Star.However, some reviewers have expressed frustration with the parking situation, with many complaining about the limited availability of spots and the aggressive towing policy. Additionally, some reviewers have reported issues with roach infestations and maintenance requests not being addressed in a timely manner.The community has a decent rating on third-party platforms, with an average rating of 3.6 out of 5 stars. However, there are some red flags, including a high number of 1-star reviews and a general sense of dissatisfaction among some reviewers.One reviewer mentioned that the office staff was unprofessional and rude, while another reviewer reported that the complex had a "roach motel" situation. Another reviewer expressed frustration with the limited parking options and the aggressive towing policy.Some reviewers have praised the community for its cleanliness and amenities, with one reviewer mentioning that the pool and gym are well-maintained. However, others have expressed concerns about the lack of community events and the feeling of a "void" of community among residents.Overall, while Trove Southtown has some positives, it also has some significant drawbacks that may impact a potential resident's decision to rent here.
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Categories
Real Estate
Apartment rental agency
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