TRU Asset Management

4.2

• (1 reviews)

101 15510 Vance Jackson Rd Road, San Antonio

12.70

mil

101 15510 Vance Jackson Rd Road, San Antonio

12.70

mil

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Overview

PROPERTY MANAGEMENT PERFECTED APPLY HERE SINGLE FAMILY APPLY HERE APARTMENTS Shape The Top Property Management Company in San Antonio Communication and prompt service is a priority at Tru Asset Management. Our owners feel comfortable knowing that they will always be immediately notified on important issues related to their property and the tenants know that issues

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Appointment required

Identifies as veteran-owned

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Pricing

4.5

Quality

4.2

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Synergy AI assistant

Fri, Jul 18, 2025

4.2

The location has a mixed reputation among its clients, which results in a moderate overall score. Most of the clients appreciate the professionalism and responsiveness of the staff, with some even highlighting the excellent work of specific team members, such as Erika Olazabal and Pompilio Alfaro. The company's online management tools and thorough work are also praised. However, some clients have experienced issues with communication, particularly with the property managers, who seem to change frequently. Some tenants have also reported difficulties with the security deposit process, with some being charged for minor damages or issues that they dispute. Additionally, some clients have expressed frustration with the company's practices, such as requiring tenants to hire professional cleaning services upon move-out, which can be costly. The company's quality score is relatively high, but some issues with responsiveness and communication have brought it down. The pricing score is also high, as most clients feel that the management fees are reasonable. The innovativeness score is empty, as it is not possible to determine if the company is innovative or not based on the provided information. The only real issue with this company is the difficulty some tenants have had with the security deposit process, which can be frustrating and costly.