San Antonio
Tru by Hilton San Antonio at the Rim
13.74
13.74
Overview
Make your Detroit Airport hotel reservation today at Hilton Garden Inn Detroit Metro Airport. Enjoy deluxe guest rooms and friendly service.
Features
Free Wi-Fi
Free Wi-Fi
Pool
Free breakfast
Free breakfast
Free parking
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Quality
Overall
Innovativeness
Pricing
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The business location Tru by Hilton San Antonio at the Rim has both positive and negative aspects to its reputation. The average guest rating is around 4.0, which suggests a decent level of quality and service. However, some guests have experienced issues with cleanliness, noise, and poor service, which has resulted in lower ratings.One of the main concerns is the lack of attention to detail in some rooms, with guests reporting stains on the furniture, dirty floors, and broken light bulbs. Additionally, some guests have experienced noise disturbances, with one guest reporting a loud humming noise in their room.On the other hand, many guests have praised the hotel's modern and clean design, as well as the friendly and helpful staff. The hotel's location is also a major plus, with many guests appreciating its proximity to shopping and dining options.Pricing is also a strength for the hotel, with many guests feeling that it offers good value for the price. However, some guests have noted that the hotel's amenities, such as the pool and fitness center, are not always well-maintained.Overall, while Tru by Hilton San Antonio at the Rim has its strengths and weaknesses, it seems to be a decent option for guests looking for a budget-friendly hotel with modern amenities. However, potential guests should be aware of the potential issues with cleanliness and noise.The most notable issue is the charging of an extra $10 per night for parking, which some guests have found misleading. This has resulted in some guests feeling that the hotel is nickel-and-diming them, which has negatively impacted their overall experience.It's worth noting that the hotel has made some improvements in response to guest feedback, such as installing new microwaves in the rooms and adding more amenities to the breakfast buffet. However, there is still room for improvement, particularly in terms of attention to detail and consistency in the level of service provided.Ultimately, whether or not Tru by Hilton San Antonio at the Rim is a good choice for a particular guest will depend on their individual needs and preferences. However, for those who value a modern and clean design, friendly staff, and good value for the price, this hotel may be a good option.
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