San Antonio
TruCare Living Centers Selma
15.30
15.30
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
Photos & videos
Submit a review
Overall
Innovativeness
Quality
Pricing
Submit a review
This rehabilitation and nursing facility has had a mixed experience for its patients and their families. With a rating of 2.6 out of 5, it falls short in terms of overall quality and care. Some reviewers have reported neglect, poor communication, and inadequate care from the staff, which is reflected in the 2.2 quality score.However, the pricing score of 3.4 suggests that the facility is competitively priced, and some reviewers have mentioned that the facility is well-maintained and has a beautiful design.The innovativeness score of 4.1 indicates that the facility is doing something right, and some reviewers have praised the staff's efforts to go above and beyond to provide care and support. The facility's commitment to staff training and development is also noteworthy.Unfortunately, the facility's issues with neglect and inadequate care are major concerns that need to be addressed. Some reviewers have reported that their loved ones were left unattended, unresponsive to their needs, and even suffered injuries due to neglect.It's essential for potential patients and their families to be aware of these issues and to thoroughly research the facility before making a decision. The facility's administration should take these concerns seriously and work to address them to improve the overall quality of care.Some reviewers have praised specific staff members, such as nurses and CNAs, who have provided excellent care and support. However, these positive experiences are not enough to outweigh the numerous complaints about neglect and inadequate care.The facility's rating of 3.3 on third-party review sites also suggests that there are ongoing issues that need to be addressed. The high number of 1-star reviews and low overall rating indicate a lack of trust and confidence in the facility's ability to provide quality care.In summary, while this facility has some strengths, its issues with neglect and inadequate care are significant concerns that need to be addressed. Potential patients and their families should approach with caution and thoroughly research the facility before making a decision.
Own this business?
Hours
Open Now
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Categories
Medical Service
Rehabilitation center
Rehabilitation
Nursing home
Nurses
Contact business
1