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Truck Masters

4.3

• (1 reviews)

3 2290 Farm to Market 1516 Street, Converse

10.74

mil

3 2290 Farm to Market 1516 Street, Converse

10.74

mil

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Direction

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Website

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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4.3

1 reviews

Overall

4.3

Pricing

4.7

Quality

4.1

Innovativeness

4.5

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Synergy AI assistant

Wed, Jul 16, 2025

4.3

The business has a high rating of 4.4 from third-party sources, indicating a generally positive reputation. However, some customers have reported issues with communication, billing, and professionalism, which is reflected in the lower overall score. The quality of the service is generally high, with many customers praising the work of technicians like Luis, Arturo, and Jeremiah. Pricing is a mixed bag, with some customers feeling that the shop is overpriced, while others have reported competitive rates. The shop's innovativeness is evident in its use of technology and willingness to adapt to changing customer needs. However, some customers have reported feeling nickel-and-dimed for additional services or parts. One major issue that stands out is the shop's handling of customer service complaints, with some customers feeling that their concerns were dismissed or ignored. This is a significant concern that the shop should address to improve its overall reputation and customer satisfaction. Despite this, the shop has a strong reputation for quick turnaround times and friendly, professional staff. Customers have praised the shop's willingness to work with them to find solutions to complex problems and its commitment to using high-quality parts. Overall, the shop seems to be a solid choice for truck repairs and maintenance, but it could benefit from improvements in communication and customer service.