San Antonio
True Mental Health Services
6.92
6.92
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The location of True Mental Health Services on Tesoro Dr Drive in San Antonio City appears to have its positives and negatives. The business offers appointments, which is a convenient feature for clients, and the location is wheelchair accessible, making it easily accessible for those with disabilities. However, there have been several complaints about the quality of service, with some clients expressing dissatisfaction with the case managers and staff. Some clients have reported feeling disrespected and judged by certain staff members, which can be a major concern for those seeking mental health services. Several clients have praised the case managers for being helpful and caring, but the high turnover rate among staff has been a recurring issue. This can make it difficult for clients to establish a consistent and trusting relationship with their case managers. Some clients have also reported experiencing long wait times and difficulties in getting help when they need it.While the business has made efforts to address some of the concerns raised by clients, there are still several areas for improvement. It's essential for the business to focus on providing high-quality services and ensuring that clients receive the care and respect they deserve. With a few adjustments, True Mental Health Services has the potential to become a more reliable and trustworthy resource for those seeking mental health services.It's worth noting that there are several concerns about the business's practices, such as the alleged falsification of records and the lack of transparency in addressing client concerns. These issues need to be addressed and resolved to maintain a positive reputation and build trust with clients.
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Closed
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Categories
Medical Service
Financial Service
Mental Health
Mental health service
Financial Advisors
Counselor
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