The gym has a good reputation among customers, with a high overall rating of 4.1 out of 5. The quality of the gym facilities and equipment is somewhat lacking, with a rating of 3.8 out of 5. However, the pricing is considered to be fair, with a rating of 4.5 out of 5.Upon reviewing the customer feedback, it appears that the gym's cleanliness is a major concern. Many customers have reported finding dirty and unkempt facilities, including the men's bathroom, which has been described as "nasty" with cockroaches. Additionally, there have been complaints about the lack of sanitation supplies, such as soap and paper towels.Despite these issues, the staff at the gym seem to be friendly and helpful, with many customers praising the front desk workers, such as Alyssa and Maressa, for their welcoming and professional service. The gym also offers a variety of classes and personal training options, which have been well-received by customers.Overall, while the gym has some issues that need to be addressed, it seems to be a decent option for those looking for a place to work out. However, potential customers should be aware of the cleanliness concerns before joining.The one major issue that stands out is the gym's cleanliness. It is essential for the gym to address this issue promptly to ensure a positive experience for its customers.