The business location has a strong overall rating, but there are some areas for improvement. The quality of the food and service is consistently high, with many customers raving about the delicious dishes and attentive staff. However, some customers have experienced issues with wait times, noise levels, and inconsistent menu offerings. The pricing is generally high, but customers seem to feel that it's worth it for the quality of the food and atmosphere. The business is innovative in its approach to food and drink, offering a unique menu and atmosphere that sets it apart from other establishments.Some common praises from customers include:* Delicious food, with many customers raving about the oxtail pasta, collard dip, and other dishes* Attentive and friendly staff, with many customers praising their servers and bartenders* Unique and vibrant atmosphere, with a focus on R&B and hip-hop music* Innovative menu offerings, with a focus on Southern cuisine and comfort foodHowever, some common complaints from customers include:* Wait times can be long, especially during peak hours* Noise levels can be high, making it difficult to have a conversation* Some customers have experienced issues with inconsistent menu offerings and wait staff forgetting orders* Pricing is high, but customers seem to feel that it's worth it for the quality of the food and atmosphereThe business has taken steps to address some of these issues, including offering reservations and implementing a system to reduce wait times. However, there is still room for improvement in terms of consistency and attention to detail. Overall, the business is a strong contender in the San Antonio dining scene, but it needs to continue to innovate and improve in order to stay ahead of the competition.