The store's overall experience is a positive one, with a strong reputation for quality and innovative products. The wide selection of lighting options, including lamps, chandeliers, and outdoor lighting, is a major strength. The staff is generally friendly and helpful, with some notable exceptions. The store's commitment to LGBTQ+ inclusivity is also a plus. However, some customers have reported issues with pricing, with some items being too expensive for their budget. The installation services, while mostly satisfactory, have had some problems with punctuality and communication. One customer had a frustrating experience with a manufacturing issue and poor customer service, while another had issues with the return policy and restocking fees. Overall, Turney Lighting is a solid choice for those looking for a wide selection of lighting options and good customer service, but may not be the best fit for those on a tight budget or with complex installation needs.Some notable strengths include:* Wide selection of lighting options* Friendly and helpful staff* Commitment to LGBTQ+ inclusivity* Variety of payment optionsSome notable weaknesses include:* Pricing can be steep for some items* Installation services have had some issues with punctuality and communication* Return policy and restocking fees can be a hassle for customersAs a general customer, it's worth being aware of these potential issues and doing some research before making a purchase or scheduling an installation.