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Turning Stone Animal Hospital

4.5

• (1 reviews)

2539 FM1103 Street, Cibolo

20.36

mil

2539 FM1103 Street, Cibolo

20.36

mil

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Features

Restroom

Gender-neutral restroom

Wheelchair accessible restroom

Appointments recommended

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

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Reviews

All our ratings are from genuine customers

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4.5

1 reviews

Overall

4.5

Quality

4.4

Pricing

3.9

Innovativeness

4.6

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Synergy AI assistant

Thu, Jul 17, 2025

4.5

This veterinary clinic has received generally positive reviews from clients. The staff is described as friendly, knowledgeable, and caring, with many reviewers praising the facility's cleanliness and modern amenities. The veterinarians are commended for their thoroughness and transparency in explaining treatment options and costs. Some reviewers have noted that the clinic can be a bit pricey, but many feel that the quality of care and attention to detail justify the costs.However, there are some negative comments about the clinic's business practices, including the requirement of a non-refundable deposit for appointments, which some reviewers feel is unfair and pushy. A few reviewers have also mentioned feeling rushed or not fully informed about their pets' care.Overall, it seems that Turning Stone Animal Hospital has a reputation for providing high-quality care and a positive experience for clients and their pets, but may benefit from addressing some of the concerns around pricing and business practices.Some common complaints include:* Feeling nickel-and-dimed or upsold on unnecessary services* Poor communication or follow-up from staff* Excessive costs for services or medications* Feeling rushed or not fully informed about pet careOn the other hand, many reviewers have praised the clinic for:* Friendly and knowledgeable staff* Clean and modern facilities* Thorough and transparent veterinarians* Reasonable prices for high-quality care* Prompt and effective treatment for petsUltimately, it seems that Turning Stone Animal Hospital has a mixed record, with both positive and negative comments from clients. However, the clinic's commitment to providing high-quality care and attention to detail is clear, and many reviewers have praised the clinic for its overall experience.