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U-Haul Moving & Storage at Austin Hwy

3.9

• (1 reviews)

2390 Austin Hwy Highway, San Antonio

7.74

mil

2390 Austin Hwy Highway, San Antonio

7.74

mil

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Overview

Reserve a moving truck rental, cargo van or pickup truck in Southaven, MS. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Southaven, MS today.

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Wheelchair accessible parking lot

Wheelchair accessible entrance

On-site parking

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Reviews

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3.9

1 reviews

Quality

3.8

Pricing

4.9

Overall

3.9

Innovativeness

4.8

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Synergy AI assistant

Fri, Jul 18, 2025

3.9

This U-Haul location has been a mixed bag for customers. On the one hand, the staff has been friendly and helpful, with many reviewers praising Ray and other employees for their excellent customer service. The location is also well-stocked with a wide range of moving supplies and equipment, and the prices are competitive.However, some customers have had issues with the quality of the equipment, with some reporting dirty or poorly maintained trucks and trailers. Additionally, there have been complaints about the location's policies and procedures, with some customers feeling that they are being taken advantage of.In terms of innovativeness, the location seems to be doing a good job of adapting to changing customer needs, with many reviewers praising the staff for being flexible and accommodating.One major issue that has been reported by several customers is the problem of overcharging. Some customers have reported being charged extra fees for things like late returns or missing equipment, and in one case, a customer reported being charged for a missing item that was not even present in the vehicle.Overall, this U-Haul location seems to be a solid choice for customers who are looking for a convenient and affordable moving solution, but may not be the best option for those who are looking for a high level of quality or personalized service.It's worth noting that this location has a reputation for being a bit run-down and disorganized, with some customers reporting difficulty finding what they need or dealing with the staff. However, many reviewers have praised the location for its friendly and helpful staff, and some have even reported having a positive experience despite the challenges.As with any business, it's always a good idea to do your research and read multiple reviews before making a decision.