This business location offers a wide variety of services, including car rental, used cars, car sales, storage services, fuel stations, tool stores, and building materials. However, some customers have expressed concerns about the quality of service and the condition of the equipment. While some employees, such as Troy, have received praise for their helpfulness and professionalism, others have been described as rude and unhelpful.The business seems to have a loyal customer base, with many reviewers praising the friendly and courteous staff, particularly Gerald and Diamond. However, there have been instances of poor customer service, including long wait times, unprofessional behavior, and a lack of willingness to help customers.The pricing of the services seems to be a mixed bag, with some customers feeling that they are overcharged for certain services, while others have found the prices to be reasonable. The business has also been criticized for its lack of transparency regarding fees and charges.In terms of innovativeness, the business appears to be adapting to changing customer needs, offering services such as online reservations and a mobile app. However, some customers have expressed frustration with the technology, citing difficulties with the online system and a lack of clear instructions.Overall, this business location has both strengths and weaknesses, and some customers have had better experiences than others. While some reviewers have praised the friendly and helpful staff, others have expressed disappointment with the quality of service and the condition of the equipment.