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U-Haul Moving & Storage of Valley Hi

3.8

• (1 reviews)

7747 W US Hwy 90 Street, San Antonio

9.25

mil

7747 W US Hwy 90 Street, San Antonio

9.25

mil

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Overview

Reserve a moving truck rental, cargo van or pickup truck in Southaven, MS. Your truck rental reservation is guaranteed on all rental trucks. Rent a moving truck in Southaven, MS today.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

On-site parking

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Pricing

5.0

Quality

3.1

Overall

3.8

Innovativeness

4.5

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Synergy AI assistant

Fri, Jul 18, 2025

3.8

The business has mixed reviews. The customers praised the good service, friendly staff, and helpful employees. Some of them mentioned that the staff was super helpful, polite, and reassuring, which led to a great experience. However, there were also some complaints about poor customer service, long waiting times, and unprofessional behavior from some employees.One of the main issues that customers faced was the unavailability of propane refills, which is a significant drawback for a business that offers this service. Some customers had to wait for an extended period to get their tanks refilled, which wasted their time and money.Another issue that customers reported was the lack of communication and unprofessional behavior from some employees. Some customers felt disrespected and discriminated against, which led to a negative experience.Despite these issues, the business has a 4.2-star overall rating, which indicates that it has a relatively high level of customer satisfaction. The pricing is excellent, with a 5.0-star rating, which suggests that customers feel that the prices are fair and competitive.In terms of innovativeness, the business scores 4.5 stars, which suggests that it is relatively innovative and able to adapt to changing customer needs. However, it could improve in this area by offering more services and features that cater to its customers' needs.Overall, the business has mixed reviews, but it has a relatively high overall rating and excellent pricing. It could improve by addressing the issues related to customer service, communication, and availability of services.It is worth noting that there is one significant issue that is mentioned repeatedly in the reviews: the General Manager of this location, Jaclyn Olivo, has been accused of being unprofessional, discriminatory, and unfair. This issue needs to be addressed by the management to improve customer satisfaction and trust in the business.