San Antonio
U.S. Customs and Border Protection - San Antonio Port of Entry
7.14
7.14
Overview
Trusted Traveler Program Enrollment Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States by accessing the Global Entry processing technology at selected airports.
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
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This location of the U.S. Customs and Border Protection is generally considered to be of high quality. The staff is extremely courteous and professional, and they are able to resolve issues efficiently. However, the experience can be inconsistent, as seen in a few instances where the staff was unhelpful or seemed uninterested in assisting. The office is wheelchair accessible, and the entrance is easily located. The working hours are limited to weekdays, and the office is not open on weekends. The officers are knowledgeable and friendly, but there is a concern about the inconsistency in how they treat applicants. Despite this, the overall experience is generally positive, with many people expressing their gratitude for the staff's help. The office is very helpful in getting I-94 corrections done, and the process is quick and efficient. The staff is also very helpful in explaining the process and providing guidance. However, the experience can be frustrating if you encounter unhelpful staff. The office is not well-suited for walk-in applicants, as seen in a few instances where people were told to come back another day or were not assisted at all. The office is generally well-maintained and clean, but there have been some complaints about the limited working hours and the difficulty in getting an appointment. The staff is very helpful in getting I-94 corrections done, but the process can be slow if you encounter issues. The office is very helpful in getting I-94 corrections done, but the experience can be frustrating if you encounter unhelpful staff. Despite the limitations, the office is generally well-regarded, and many people have expressed their gratitude for the staff's help. The staff is very knowledgeable and friendly, but there is a concern about the inconsistency in how they treat applicants. The office is wheelchair accessible, and the entrance is easily located. The working hours are limited to weekdays, and the office is not open on weekends. Overall, the experience at this location is generally positive, but there are some concerns about the inconsistency in how the staff treats applicants.
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Hours
Closed
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Monday
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Categories
Community & Government
Government Service
Customs office
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